TELEPHONE SYSTEMS > PROPER TRAINING OF OUR CUSTOMERS

AMERICAN BUSINESS PHONES designs every system solution for ease of use with the customer in mind. However, effective implementation and acceptance of any new office system requires a structured and ongoing training program. Our customer service representatives will work with you to develop a training program designed to maximize the potential of your system and your staff.

The ability of your main system operator and back-up operators to answer and process incoming calls is critical. These staff members will receive special attention to ensure their familiarity and confidence with the system.

The functionality of the system will be thoroughly discussed, activation of various features will be demonstrated, and employees will receive hands-on operation experiences. Employees will also receive training materials such as user manual and reference guides to keep for future reference.

• Virtual Video Trainer >   (Link Will Open In A New Window)

• CIX User Guide >  (PDF)

• CIX Standard Telephone User Guide >  (PDF)

• CIX-CTX Cordless Digital Phone User Guide >  (PDF)

• CIX-IPT-DKT Telephone Administrator Manual >  (PDF)

• CIX Voice Processing User Guide >  (PDF)

• CIX Voice Processing Quick Reference Card >  (PDF)

• IP Attendant Console Quick Ref Guide >  (PDF)

• Stratagy ES Voicemail Quick Ref Guide >   (PDF)

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